FAQ
Whether you need a new cabinet, display case, or custom display equipment for your home or business Showcases Direct can help. To make life easier we have listed below some of our more commonly asked questions, but if you have any questions please don't hesitate to get in touch with our super helpful team.
Do you have a showroom?
Showcases Direct has a large showroom at 26 Rennie Dr, Airport, Auckland. You are welcome to view our range there, but please contact us first as the showroom is not permanently staffed.
Where are the display cabinets made?
Most of the display cabinets in our standard range are made overseas, but we work with local companies to manufacture some items. We also do our own glass UV bonding work.
Where are the display cabinets made?
Most of the display cabinets in our standard range are made overseas, but we work with local companies to manufacture some items. We also do our own glass UV bonding work.
Are the cabinets good quality?
All of our display cabinets are of the highest quality. The glass used in our showcases is 7.1mm and 6.0mm tempered glass. Beware cheap cabinets that use thinner glass and inferior brackets and components - these won’t last. It is vastly better to spend a little more money now and get good quality that will last than buy the cheapest display cabinet on the market and have it damaged and/or break after a short time of use.
How long will I have to wait for my order?
For standard items, we sell from stock rather than custom build. This means we can dispatch as soon as payment is received. The freight companies we use usually deliver within a week. It is rare for us to run out of stock, but if this should happen we will let you know as soon as we can. Custom orders will need to be quoted. For more information on shipping, go to our Shipping page.
How are the display cabinets shipped?
In order to maximise the likelihood of you receiving your glass cabinet in mint condition, we send our cabinets on a furniture removal company. Most of the showcases are shipped flat-packed in high-grade padded cardboard and polystyrene. Flat-packed showcases come with assembly instructions and all the tools necessary for assembly. A few cabinets are shipped fully built.
What are the shipping rates?
This varies depending on where you live and what you order. Please go to our Shipping page for more information, or contact us for a quote.
Where can I find your terms and conditions? Please click here for our terms and conditions.